MRR, ARR, ARPA, Churn: The Only Revenue Metrics Guide Your SaaS Needs
Clear definitions, formulas, and benchmarks for SaaS revenue metrics.
MRR, ARR, ARPA, and NRR form the bedrock of every SaaS business.
MRR = Σ monthly subscription values
Normalize annual subscribers: Annual Plan Value ÷ 12. Net New MRR = New + Expansion - Contraction - Churned.
ARR = MRR × 12
Used for board reporting and investor discussions.
Net Revenue Retention (NRR)
NRR = (Starting MRR + Expansion - Contraction - Churned) ÷ Starting MRR × 100. World-class: >120%. Good: 100-120%.
Subscriply Tracking
All metrics update in real-time. AI Revenue Assistant answers metric questions in plain English.